Terms of service

Welcome to Barkkey! By accessing or using our website, you agree to comply with the following terms and conditions. Please read them carefully before proceeding.  

1. Introduction 
Barkkey operates in compliance with Indian standards and regulations, including those pertaining to animal welfare. Our mission is to create luxurious, safe, and comfortable homes for your furry friends while promoting ethical and responsible pet care.  

2. Use of the Website
- The website is intended for customers seeking to purchase products for personal, non-commercial use.  
- By using our website, you confirm that you are at least 18 years of age or are accessing it under the supervision of a parent or legal guardian.  

3. Product Information
- All products listed on the Barkkey website are crafted with the utmost care and attention to detail.  
- Product dimensions, specifications, and images are provided for reference and may slightly vary due to manufacturing processes.  

4. Order Placement and Acceptance  
- Orders placed through the website are subject to acceptance by Barkkey.  
- Barkkey reserves the right to cancel or refuse any order if deemed necessary, including cases of inaccurate pricing, product unavailability, or suspicion of fraudulent activity.  

5. Pricing and Payment
- All prices are listed in Indian Rupees (INR) and include applicable taxes unless otherwise specified.  
- Payment must be completed at the time of purchase via the payment methods available on the website. 

6. Return and Refund Policy
- Returns and refunds are applicable only if a defective product is received.  
- Customers must notify Barkkey within 5-7 days of receiving the defective product.  
- The product must be returned in its original condition with all packaging intact.  
- Once the defective product is received and inspected, Barkkey will process a replacement or refund as applicable.  
- Refunds will be credited back to the original payment method within 7-10 business days after approval.  

7. Shipping and Delivery
- Barkkey aims to dispatch orders promptly, but delivery timelines may vary based on location and unforeseen circumstances.  
- Customers will receive tracking details once their order is shipped.  
- Barkkey is not responsible for delays caused by third-party logistics providers.  

8. Responsibilities and Obligations
- Customers are responsible for providing accurate shipping and contact information.  
- Barkkey ensures its products align with ethical standards and supports responsible pet ownership. Customers are encouraged to use the products responsibly and in the best interest of their furry companions.  

9. Intellectual Property  
- All content on the Barkkey website, including designs, text, logos, and images, is the intellectual property of Barkkey and is protected under Indian copyright laws.  
- Unauthorized use of the website's content is strictly prohibited.  

10. Limitation of Liability  
- Barkkey is not liable for any damages resulting from improper use or misuse of its products.  
- While we ensure high-quality products, Barkkey is not responsible for any unforeseen issues arising from the interaction of pets with the products.  

11. Animal Welfare Compliance
- Barkkey is committed to promoting the welfare and well-being of animals.  
- All products are designed to provide comfort and safety to pets while adhering to ethical and sustainable practices.  

12. Governing Law
- These terms shall be governed by and construed in accordance with the laws of India.  
- Any disputes arising from the use of the website or purchase of products shall be subject to the exclusive jurisdiction of the courts of Hyderabad, Telangana.  

13. Changes to Terms
- Barkkey reserves the right to modify these terms at any time. Changes will be effective immediately upon posting on the website.  

14. Contact Us
If you have any questions or concerns regarding our terms of service, please reach out to us at:  
Email: support@barkkey.com  
Phone: +91 98765 43210  

By continuing to use our website or purchasing our products, you agree to these terms and conditions. Thank you for choosing Barkkey to bring comfort and luxury to your furry friends!